Camera connectivity
Investigate offline cameras and connection problems across the IP network, including addressing, switching and power.
HILLSNET / CCTV & IP SURVEILLANCE
Clearer footage.
Smarter event review.
Bring dependable connectivity and useful video intelligence together. Hillsnet helps plan camera networks and Ubiquiti UniFi Protect solutions, while also investigating faults in existing IP surveillance infrastructure.
Talk about your project ↗CCTV & IP surveillance
BUILT AROUND YOUR REQUIREMENTS
How we can help.
A considered approach, with the right scope for your environment.
Network readiness
Review the connectivity and infrastructure needed for your camera deployment, including switch ports, PoE requirements and network separation.
Recorder connectivity
Help troubleshoot network communication between compatible cameras and recorders. Equipment support and integration depend on the system in use.
Infrastructure improvements
Plan practical upgrades to the network supporting your surveillance system, with attention to reliability and maintenance access.
THE UBIQUITI ECOSYSTEM
AI-assisted surveillance,
with a practical foundation.
Explore a real Ubiquiti camera option, selected around coverage, lighting and recording requirements.
AI CAMERA SECURITY
G6 Pro Bullet
A 4K PoE+ camera with 2.36× optical zoom and an AI engine for more useful surveillance.
- Person, vehicle and animal detections
- Face and licence-plate recognition capability
- 40 m infrared night vision and IP66 weather protection
Official product imagery © Ubiquiti. These are solution examples, not products for online purchase. Hardware, software and installation requirements are confirmed during project planning.
Useful alerts. Faster investigation.
UniFi Protect supports AI detection features such as identifying people and vehicles, with advanced options depending on the camera and any required AI accessories. Its AI processing can take place on premises. Configuration, scene conditions and model compatibility determine what is available.
We plan camera placement, recording retention and who can access the system. Recognition features need an appropriate privacy review and should not be treated as infallible.
See Ubiquiti’s AI feature matrix ↗HOSPITALITY EXPERTISE
Hotel CCTV support: from offline cameras to better infrastructure.
When a camera disappears from the recorder, replacing it may not solve the underlying fault. Hotel CCTV troubleshooting starts with the IP network: camera addressing, switch ports, PoE, cabling and communication with the recorder. We help identify what is failing and plan the next step around the existing system.
For new or upgraded camera networks, we assess connectivity, power, recording requirements and access permissions. Compatible Ubiquiti UniFi Protect options can include AI-assisted detection, with features depending on the camera and software. Coverage, retention and any sensitive detection features need to be considered for the property before installation. Support is agreed against the camera, recorder and network equipment in use.
Explore hotel IT solutions ↗THE GOAL
A clearer understanding of your CCTV network—and a practical route forward.
Tell us what you have today, where it falls short and what you need next. We’ll help turn that into a practical plan.
Let’s discuss your setup ↗A FEW USEFUL ANSWERS
Before we begin.
Can you help with cameras that keep going offline?
Yes. Tell us which cameras are affected, the recorder model and how the devices are connected. We’ll discuss the investigation needed.
Does this include every CCTV system?
Compatibility and scope depend on the camera, recorder and network equipment. We confirm what can be supported before committing to the work.